Privacy Policy

Ahead Ads ("we," "our," "us") respects your privacy and is committed to protecting it through this Privacy Policy. This document describes the types of information we may collect from you or that you may provide when you visit aheadads.co.in and our practices for using, maintaining, protecting, and disclosing that information.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please do not use the site.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information such as:

• Full name, job title, company name
• Email address, phone number, billing address
• Payment information (processed securely via third-party gateways – we do not store credit/debit card details)
• Any information you voluntarily provide in contact forms, chat, or email correspondence

1.2 Derivative / Technical Data

Our servers automatically collect:

• IP address, browser type, device type, operating system
• Pages viewed, time spent, referral URLs, clickstream data
• Language preferences and geographic location (approximate)

1.3 Cookies and Tracking

We use cookies, pixels, and similar technologies to enhance user experience, analyse traffic, and support advertising operations. You may control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our digital marketing services
• To manage client accounts, campaign performance, and billing
• To respond to inquiries and provide customer support
• To improve website functionality and user experience
• To comply with legal obligations and enforce our agreements
• To send administrative updates, security alerts, and policy changes

3. Legal Basis for Processing (GDPR / UK)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following lawful bases:

• Consent: When you have explicitly agreed (e.g., cookies, newsletter)
• Contract: Processing necessary to perform our service agreement with you
• Legitimate interests: To improve our services, prevent fraud, and ensure security
• Legal obligation: Compliance with applicable laws

4. Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data with:

• Service providers: Google, Meta, payment processors, CRM platforms (bound by confidentiality)
• Clients (authorised): Only when necessary to manage advertising campaigns on their behalf
• Legal authorities: If required by law, court order, or to protect our rights

All third parties are contractually obligated to protect your data and use it solely for the purposes we specify.

5. Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Typically:

• Client data: Retained for the duration of the agreement + 3 years for legitimate business purposes
• Inquiry/contact data: Retained for 24 months
• Marketing data: Until consent is withdrawn

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Withdraw consent at any time
• Object to or restrict processing
• Data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at privacy@aheadads.co.in.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes SSL encryption, firewalls, access controls, and regular security audits. However, no internet transmission is 100% secure — we strive to protect but cannot guarantee absolute security.

8. International Transfers

Your information may be transferred to and processed in countries outside your own (including India). We ensure appropriate safeguards (e.g., standard contractual clauses) are in place for cross-border data flows.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and posted on this page. We encourage you to review this page periodically.

11. Third-Party Links

Our website may contain links to external sites (e.g., Google, LinkedIn, client websites). We are not responsible for the privacy practices or content of such third parties. We encourage you to read their privacy policies.

12. Contact Us